Code - CA Notify

Why is it important?

If you test positive for COVID-19, it is very important to anonymously alert others you may have exposed. By doing so, they can quarantine and get tested. This allows them to protect their communities and to help stop the spread of COVID-19.

What do I do now?

If you get a positive result from a lab test, you should receive a text message from the California Department of Public Health. This message will include a link that will allow you to anonymously notify others you may have exposed to COVID-19.

By clicking on the link, you can protect your community by encouraging others to quarantine and get tested. Follow the instructions below on how to anonymously notify those you may have exposed.

iOS

Depending on your phone settings, either:
1. Open the system alert, if you receive one, OR
2. Tap the link in the text message you receive
Read the instructions that follow and tap “Continue”
Answer the questions related to your symptoms
Tap the “Share” button to anonymously notify others

Android

Depending on your phone settings, either:
1. Open the system alert, if you receive one, OR
2. Tap the link in the text message you receive
Read the instructions that follow and tap “Continue”
Enter the date your symptoms began and tap “Share” (if you did not have symptoms, tap “Skip”)
Tap the “Share” button to anonymously notify others

What do I do now?

Not everyone who tests positive will receive a text message from the California Department of Public Health. Some examples of this include: if you tested at home, are from outside of California, or got your results from your provider.

If you did not get a text message for any reason, you can request one by providing information about your positive result using CA Notify on your phone or by calling toll-free 1 (888) 421-9457. Follow the instructions below on how to anonymously notify those you may have exposed.

iOS

Go to your phone Settings and scroll down to Exposure Notifications
Tap “Share a Positive COVID-19 Diagnosis”
Read the instructions and tap ”Continue”
Tap the link at the bottom of the screen (Note: on this step you can disregard entering a code)
Enter your COVID-19 test date
Enter your phone number, check the box, and tap “Continue”
Depending on your phone settings, either:
1. Open the system alert, if you receive one, OR
2. Tap the link in the text message you receive
Read the instructions that follow and tap “Continue”
Answer the questions related to your symptoms
Tap the “Share” button to anonymously notify others

Android

Open the CA Notify app and tap “Share your test result to help stop the spread of COVID-19”
Tap the “I need a code button”
Enter your phone number
Enter your COVID-19 test date and tap the “Send Code” button
Depending on your phone settings, either:
1. Open the system alert, if you receive one, OR
2. Tap the link in the text message you receive
Read the instructions that follow and tap “Continue”
Enter the date your symptoms began and tap “Share” (if you did not have symptoms, tap “Skip”)
Tap “Share” on the pop-up that appears